Greenpeace

IT Solutions Specialist

US-DC
2 months ago
Job ID
2017-1158
# of Openings
1
Category
Information Technology

Overview

Enjoy working with computer software and fighting for something that matters? Come and be apart of our Greenpeace IT team! Assist and support staff in the operation of IT-supported hardware and software. This includes support of individual users in the Washington office and providing limited support to other Greenpeace offices located around the country via telephone. Research and implement new technologies and products

Responsibilities

Provide hardware and software support to all staff.

  • Act as the primary contact for day-to-day software and hardware support needs.
  • Provide individual and small-group training where necessary.
  • Perform software and hardware repairs where needed.
  • Provide computer support to travelling employees and employees located in out-lying offices via telephone.

Assist in the coordination of the computer and computer-related operations of Greenpeace USA.

  • Assist in the implementation of the strategic plan for the use and development of computers, LAN's, etc.Maintain and organize the inventory of organizational owned computers and related equipment.
  • Assist IT Infrastructure Manager with analyses of hardware and software procurement.
  • Assist in the installation and repair of computers and related equipment.
  • Assist in the implementation of office-wide (sometimes organization-wide) training programs for all end-user software.

Assist IT Infrastructure Manager is his/her role as liaison between the IT Department and the rest of the organization.

  •  Interact with and participate in problem solving and troubleshooting with all divisions.Respond to user's needs and possible network failures during closed office hours, including holidays, weekends and evenings.

 

Perform any other job related duties as assigned by the IT Infrastructure Manager.

Qualifications

Education:

  • BA/BS or Equivalent in Computer Science, Business Information Systems or related field.

 

Skills:

  • Knowledge of Microsoft Windows, and Microsoft Office required.
  • Proficiency with all hardware aspects of supporting and maintaining Wintel-based systems required.
  • Knowledge of Unix/Linux, TCP/IP networking, and database systems

Experience:

  • At least 2 years work experience in computer support, maintenance and installation.
  • Ability to work in a fast paced and demanding environment and manage several projects at once.
  • Ability to deal tactfully, professionally, and politely in stressful situations.
  • Ability to work independently and to demonstrate initiative and follow-through.
  • Interest in environmental issues and knowledge of/or experience with non-profit organizations

Benefits

Greenpeace USA values a healthy work-life balance and has flexible, family-friendly employment policies. Our competitive benefits package for full-time employees includes medical, dental, and vision coverage with low contributions from staff. We have options for pre-tax flexible spending accounts for medical and dependent care costs. Greenpeace employees enjoy generous 401K matching and time off for vacation, sick, personal, and parental leave. After five years, staff are eligible for a paid sabbatical. To encourage public transportation use and biking, we offer subsidies for staff who choose to bike or ride mass transit to work. Greenpeace is committed to the growth and development of staff and fostering a creative workplace culture. For more information, check out our benefits plan

 

 

Commitment to Diversity:

Greenpeace welcomes and values diversity of people, cultural experiences and perspectives. Through our campaigning, we create solutions that promote environmental sustainability rooted in social justice. Our mission is to create a diverse and inclusive work environment that is a reflection of the global campaigns and missions that we champion.

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