Facilities Assistant/Receptionist

Job Locations US-DC
Posted Date 2 weeks ago(2/13/2018 10:38 AM)
Job ID
# of Openings


The receptionist is responsible for answering all calls that come through the switchboard (switchboard hours are from 9:00 am to 5:30 pm).  The position represents Greenpeace to the public by answering inquiries, maintaining public information displays and providing occasional campaign and organizational support.  The receptionist is also responsible for receiving all visitors and deliveries, maintaining perfect appearance of the reception area and kitchen near reception.


1. Answer all calls that come through the main switchboard.  Route calls to appropriate people and take messages, if necessary.  Check for any messages and respond immediately or forward to appropriate staff.  Refer general inquiries to the Greenpeace toll free information line.


2. Receive visitors, oversee deliveries.  Keep current on all Greenpeace meetings, activities, and campaigns.  Keep an up-to-date accurate account of staff who are out of the building and guests who are visiting.


3. Receive all faxes and packages and distribute to recipients.


4. Performs data entry for Facilities Department for invoices allocations.


5. On a back-up basis, post outgoing mail, sort incoming.


6. Perform public outreach functions.

 - Maintain public information displays and information packets.

 - Direct incoming calls regarding Greenpeace work to appropriate people.

 - Refer requests for general information to the Greenpeace toll free information line


7. Update, on a monthly basis, the in-house phone directory.


8. Update cell phone database, as needed. 


9. Perform other job duties as requested or assigned by the Human Resources Director.



  • High School Diploma or Equivalent.                   


  • Working knowledge of switchboard systems and voice mail.
  • Knowledge of general filing systems.
  • Working knowledge of office equipment.
  • Strong interpersonal skills, excellent telephone manner.


  • One-year switchboard/receptionist experience.
  • Ability to work well under pressure and handle a high volume of calls.
  • Demonstrated reliability and dependability in terms of attendance and punctuality.
  • Experience in working with general public.
  • Interest in and knowledge of environmental issues a plus.



Greenpeace USA values a healthy work-life balance and has flexible, family-friendly employment policies. Our competitive benefits package for full-time employees includes medical, dental, and vision coverage with low contributions from staff. We have options for pre-tax flexible spending accounts for medical and dependent care costs. Greenpeace employees enjoy generous 401K matching and time off for vacation, sick, personal, and parental leave. After five years, staff are eligible for a paid sabbatical. To encourage public transportation use and biking, we offer subsidies for staff who choose to bike or ride mass transit to work. Greenpeace is committed to the growth and development of staff and fostering a creative workplace culture. For more information, check out our benefits plan


Commitment to Diversity:

Greenpeace welcomes and values diversity of people, cultural experiences and perspectives. Through our campaigning, we create solutions that promote environmental sustainability rooted in social justice. Our mission is to create a diverse and inclusive work environment that is a reflection of the global campaigns and missions that we champion.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed