Greenpeace

Frontline Hybrid City Coordinator - Portland, OR

Job Locations US-OR-Portland
Posted Date 1 week ago(2/14/2018 2:23 PM)
Job ID
2018-1189
# of Openings
1
Category
Management
End Date
2/28/2018

Overview

Greenpeace USA’s Frontline team is the public face of Greenpeace. Every day, we harness people power to raise funds, educate our communities and build our membership base.

 

The City Coordinator is responsible for the day-to-day operation of the Frontline program in a particular city and its surrounding areas. The Frontline program’s objective is to increase the financial strength and political clout of Greenpeace by recruiting members to give automatic monthly donations through a credit card or a bank direct debit.



Responsibilities

Performance: Ensure that new member and financial goals are achieved by meeting the following objectives:

  • Personal Fundraising – Each member of the coordinating team should be canvassing a minimum of 3 shifts per week. 
  • Ensure that all team members have adequate support, training and resources to achieve the team goal.
  • Credit for a sign up will not be given to staff who recruit friends or family to count toward quotas or bonus.

 

Evaluation:

  • Complete and submit weekly reports on office performance.

 

Supporter Management:

  • Ensure “thank you” post-cards are sent to new members each night by Frontliners
  • Ensure that new members are invited to volunteer events

 

Turf Management: Ensure that the office meets performance objectives and that Greenpeace learns from your experience by:

  • Creating long-term, monthly, weekly and daily site schedules and staffing plan (rosters)
  • Communicate with DC about how many maps your team needs each month
  • Print maps and distribute to team on a daily basis
  • Coordinate and communicate meet-up locations, times, and transportation with the team, keeping travel time to and from turf to as minimal as possible
  • Strategically assign turf to maximize success
  • Building our list of sites by scouting and asking permission for sites on private property
  • If necessary, ensure turfs are in accordance with permits to maximize the performance of the team
  • Assist in ideas for new Recaptured cities and zip-codes
  • Attending meetings with other groups to negotiate who will use what sites
  • Keeping records on how each site has performed over time and maps of sites in the city
  • Complete data entry in the results document every night

 

Staff Recruitment:

  • Postering and flyering. Working with staff to ensure that enough posters and flyers are placed legally around your city to generate job phone calls
  • Perform phone interviews to challenge and recruit good candidates and filter out weak candidates
  • Perform group presentations and one-on-one interviews to select quality staff
  • Meet objectives for success rates for each step of the recruitment process
  • Track places to poster and flyer on a map to be sent in to your supervisor quarterly
  • Recognize talent on the existing Street Frontline teams to work for Recapture
  • Present Recapture opportunities to the Street Frontline team with support from the City Coordinator (e.g. in meetings, one-on-one interactions, etc.)

 

Office Management:

  • Make weekly plan for staff and office
  • Monitor and control materials to ensure supply
  • Collate and submit timesheet and salary data for all staff every Tuesday
  • Oversee spending and stay within budget for office supplies, transportation to sites, recruitment, and other budgeted items. Written approval from supervisor must be obtained before overspending budget.
  • Send human resource and tax documents daily
  • Observe questions that can be legally asked in interviews
  • Collect all turf maps from the team on daily basis
  • Complete the Results Report daily

 

Staff Development: Provide staff with the skills and motivation to work well by:

  • Hiring suitable staff (see manual for qualifications and skills sought)
  • Establishing and maintaining team discipline and performance levels standards. Address all related issues in a timely and fair manner, including the termination of staff when necessary.
  • Relay campaign information, and other details to team members to utilize in the field.
  • Hold people accountable to Greenpeace standards and job expectations.
  • Reinforcing standards and expectations regularly and setting objectives for performance with each staff person and giving feedback on performance
  • Providing Day One training for staff and ensure that team leaders provide trainings in approaching, handling objections, and the basics of presentations throughout the first and second week
  • Providing regular and ongoing training sessions with team members
  • Meet one-on-one with team members regularly and as necessary to ensure they are feeling comfortable and supported in their respective roles
  • Reviewing staff performance on a daily and weekly basis and making a plan to help key staff for the upcoming week each week
  • Observe Recapture team members on the doors and provide constructive feedback.
  • Holding team meetings each week to provide campaign updates, highlight the performance of the best staff, set an urgent tone, and build morale
  • Meet with team leaders once per week to discuss staff management and standards, and to train team leaders in motivation and coaching
  • Train and evaluate trainers
  • Set daily objectives for each staff person on team

 

Office and National Leadership

  • Advance train staff to assist other team members
  • Lend support to other Recapture teams Nationally, which may include travel to other cities


Other: Other assignments provided by manager

Qualifications

Excellent interpersonal skills; excellent verbal communication skills; ability to manage and motivate a large team of staff; ability to identify, recruit, train and retain staff; short-term and long-term strategic planning skills; and proficiency in Excel, Word, e-mail and database programs.



Benefits

Greenpeace USA values a healthy work-life balance and has flexible, family-friendly employment policies. Our competitive benefits package for full-time employees includes medical, dental, and vision coverage with low contributions from staff. We have options for pre-tax flexible spending accounts for medical and dependent care costs. Greenpeace employees enjoy generous 401K matching and time off for vacation, sick, personal, and parental leave. After five years, staff are eligible for a paid sabbatical. To encourage public transportation use and biking, we offer subsidies for staff who choose to bike or ride mass transit to work. Greenpeace is committed to the growth and development of staff and fostering a creative workplace culture. For more information, check out our benefits plan

 

 

Commitment to Diversity:

Greenpeace welcomes and values diversity of people, cultural experiences and perspectives. Through our campaigning, we create solutions that promote environmental sustainability rooted in social justice. Our mission is to create a diverse and inclusive work environment that is a reflection of the global campaigns and missions that we champion.



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